How to Download Your Digital Certificate

Mar 25, 2020
| Updated
Aug 16, 2023
 | BY
Pat Kinsel

Once you've followed the steps to apply for your digital certificate and have been approved, you need to carefully follow specific instructions to download your certificate so you can upload it into the Notarize platform.

Below are the steps to follow to download your digital certificate. You can also watch this video:

1. Visit IdenTrust here

2. Click "I'm Ready – Please check if my system is ready."

3. Enter the activation code (which can be found in your approval email) and the password you created when you applied for your certificate.

Screen Shot 2019-03-01 at 3.51.19 PM

4. Download and open the IndenTrust retrieval application.

5. With the retrieval application open beside your web browser, drag the key onto the lock.

Screen Shot 2019-02-22 at 11.13.11 PM

6. Click "Generate Keys." Be certain the settings match what's shown in this picture:

Screen Shot 2019-02-22 at 11.13.41 PM

7. Choose High and then click "Next."

Screen Shot 2019-02-22 at 11.16.51 PM

8. Type in your IdenTrust password twice.

Screen Shot 2019-02-22 at 11.17.02 PM

9. Click "OK."

Screen Shot 2019-02-22 at 11.18.40 PM

10. Wait while they key is generated.

Screen Shot 2019-02-22 at 11.18.50 PM

11. Choose "Yes" to install the certificate.

Screen Shot 2019-04-28 at 10.58.09 AM

12. Wait while it generates your signing certificate.

Screen Shot 2019-02-22 at 11.19.03 PM

13. You will need to Generate Keys twice, once for the signing certificate and once for the encrypted certificate. You will use the signing certificate on the Notarize platform.

Export your file as: PEM or PFX format certificates.

Mac users will need to complete these additional steps:

Go to your key chain and scroll down to certificates. Find the certificate and right click to export to a p.12 file.

14. Choose "Yes" to have a backup.

Screen Shot 2019-02-22 at 11.19.41 PM

15. Click "Next."

Screen Shot 2019-02-22 at 11.19.53 PM

16. Configure screen as shown below and click "Next."

Screen Shot 2019-02-22 at 11.20.02 PM

17. Select "Password" and enter your IdenTrust password twice.

Screen Shot 2019-02-22 at 11.20.09 PM

18. Specify where you want the certificate to be saved on your computer, preferably the Desktop and click Next. Do not change the name or location of the file.

Screen Shot 2019-02-22 at 11.20.32 PM

19. Type in your IdenTrust password and click "OK."

Screen Shot 2019-02-22 at 11.20.41 PM

20. You should see that your export was successful.

Screen Shot 2019-02-22 at 11.21.01 PM

21. Choose "Done."

Screen Shot 2019-02-22 at 11.21.11 PM

22. Congratulations! You've successfully acquired and downloaded your digital certificate. Don't forget where you saved it on your computer and do not forget your password.

Pat Kinsel

Need a document notarized?

Do it right now, from wherever you are.

Very Professional!!!

Quick, easy and pleasant. I would definitely use Notarize again for all my notary needs. Thank you!

Great experience

Easy process, fast - will use again.