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This Week at Notarize: How Notary Feedback Shapes Our Product

This Week at Notarize Season 2 Episode #10: Feedback

We have a feedback-heavy culture at Notarize. We view feedback as an opportunity to learn how we can build a better platform, create a better community, and offer all who come through the platform a world-class experience.

And few people within Notarize are more in tune with our feedback than Nicole Clark, our Regional Head of Notary Operations.

While we receive public feedback from signers and businesses through our App Store, Google Play, and TrustPilot, some of our most vocal users are actually notaries on the platform.

Most transactions on the Notarize platform are completed by notaries, and because of the critical nature of our transactions, it's important that they have the training, tools, resources, and support to do their job right the first time.

Nicole spearheads our notary feedback program, which engages with notaries on the platform several times each week to learn what they like, what they need, and how we can build a product that better complements their responsibilities.

We hope you enjoy the show!

You have notarization questions, we have notarization answers. While we at Notarize pride ourselves on providing helpful resources (like this blog!) to demystify notarization, we’re not lawyers and don’t give legal advice. Pro tip: always check with your own attorneys, advisors, or document recipients if you have further questions about notarization or digitally notarized docs.

This Week at Notarize: Digital Inclusion Week 2021 with Nicole Booth

Season #2 Episode #16: Digital Inclusion Week 2021

This episode of This Week at Notarize focuses on an important issue: Digital Inclusion. Access to digital services, like Notarize, has become increasingly important as we transition into a more remote lifestyle and as organizations strive to create more accessible and flexible environments.

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