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This Week at Notarize Episode #2: Over 8,000 App Store Reviews and Reimagining Customer Experience

We're back! In the second edition of "This Week at Notarize" I was super excited to interview Liz Graham, Notarize's COO.

Since you saw us last, tons have happened inside the company, and we're really excited to focus this week's episode on customer experience. Here are some quick stats about customer experience at Notarize and some of the things we're really proud of:

  • We have more than 5,000 5-star reviews on Trust Pilot
  • We have nearly 10,000 5-star reviews across the Apple App Store and Google Play Store
  • Our notaries have maintained a 4.97 rating after tens of thousands of notarizations

Welcome back to the show!

Episode #2: Featuring Notarize COO Liz Graham

Here’s what we cover:

  • Notarize just crossed 8,000 5-star reviews in the App Store 📱 
  • How we think about running a 24/7 service with customer experience at our core ⏰ 
  • Hiring. Apply to one of our many roles we have open and have an impact in that experience 🔖 

You have notarization questions, we have notarization answers. While we at Notarize pride ourselves on providing helpful resources (like this blog!) to demystify notarization, we’re not lawyers and don’t give legal advice. Pro tip: always check with your own attorneys, advisors, or document recipients if you have further questions about notarization or digitally notarized docs.

The Season Finale of This Week at Notarize

It's hard to believe we've done 15 episodes of This Week at Notarize. Since we started this weekly series in August, I got married, we announced major partnerships with Ellie Mae, Dropbox and Guaranteed Rate, and crushed our first ever conference, Rewired. More importantly, are all the people at Notarize you got a chance to meet this season.

In the season finale of our video series, This Week at Notarize, we talk about the greatest hits from this season with none other than Max DiRado, our video intern.

Welcome back to the show!

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