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Announcing Free Product Training for Notarize Business Partners

At Notarize, we're proud that our digital solutions make it easier for businesses and their clients to get things notarized. However, we know that easing into new technology is often the hardest and most daunting hurdle to clear.

That's why we're excited to offer our business partners a new, complementary suite of training tools through our Notarize Academy that will teach you how to quickly get up and running on the Notarize platform.

These product training videos will teach you the basics of using the Notarize platform – things like how to setup your Notarize account and send notarizations and eSignature requests to your signers.

You can start your free video coursework today with Notarize Academy and start sending out documents to your signers!

Here's what you'll learn

In six training videos across 35 minutes, we'll teach you the fundamentals of running your business on the Notarize platform. Classes include:

  • How to create your Notarize Business account
  • How to send a notarization request to a signer
  • How a signer completes a notarization request
  • How to send an eSignature request to a signer
  • How a signer completes an eSignature requests
  • How to download a completed document

In addition to the videos, there are downloadable guides aimed at making your onboarding as simple as possible.

How do eSignature and notarization requests differ?

An eSignature request is a quick and efficient way for a business to have a signer apply their electronic signature(s) to a document. eSignature requests do not require a notary meeting.

You can learn more about eSignature requests here.

Notarization requests require signers to add their electronic signature in the virtual presence of one of our notaries. Our commissioned online notaries are available 24x7 to notarize business documents for your signers, allowing them to handle their business as their personal and professional schedules allow.
 
You can learn more about notarization requests here.
 

My signer does not speak English. Can they still get something notarized?

We can notarize a document if your signer(s) and our notary can communicate directly, in the same language, without third-party involvement. Unfortunately, that means an interpreter cannot be used to relay information between our notary and your signer(s).

A critical responsibility of the notary is to confirm that a signer understands the contents of the document that they are about to sign. A notary cannot do this if they do not understand the information being relayed to and from the signer by the interpreter.

At this time, we have Spanish-speaking notaries on staff that can help native Spanish speakers. Please have your signer reach out to support@notarize.com to ensure they will be able to connect with a Spanish-speaking notary.

Please note: The wording in the notarial certificate (the part of the document that the notary signs) will need to be in English. If it is not in English, our notary can attach a loose leaf certificate to your document which will be in English, assuming your document permits use of such a certificate.  

Regardless of language, we are currently only able to notarize documents that are intended for use in the United States and for signers who have a valid U.S. Social Security Number. This means that we are unable to complete apostilles at this time.

In all cases, we recommend that you confirm with the intended recipient that the document is acceptable for its intended use. 

What if my state hasn't passed a RON bill?

That's no problem – you can still use Notarize! Let us explain.
 
Remote online notarization legislation is specific to the notaries of that state and, when passed, allows those notaries to tap into the online notarization marketplace.
 
It does not prohibit individuals or businesses from using Notarize to get things notarized. That's because notarizations hold "interstate recognition," which is how our notaries in Virginia and Texas can help signers across the country.
 
Individuals and businesses can use Notarize today to have their notarial needs met – even in states without a RON bill.
 
As mentioned earlier, while these notarizations are 100% legal, we always recommend that you confirm with the intended recipient that the document is acceptable for its intended use. 
 

Please contact bizsuccess@notarize.com if you have any questions.

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You have notarization questions, we have notarization answers. While we at Notarize pride ourselves on providing helpful resources (like this blog!) to demystify notarization, we’re not lawyers and don’t give legal advice. Pro tip: always check with your own attorneys, advisors, or document recipients if you have further questions about notarization or digitally notarized docs.

RON vs. RIN: What's the Difference?

This article originally appeared in the August 2020 edition of Mortgage Banker Magazine, which can be found here.

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