Notarize Blog

The customer experience means everything in the mortgage industry. In an increasingly competitive origination market, small gestures can make a sizeable difference. When everyone makes the customer journey their top priority, it’s these subtle differentiators that help separate your organization from the pack.

So what are those difference-makers? Here's how the best mortgage lenders put customer experience first.

This post is an excerpt from The Title Agent's Guide to Remote Online Notarization. Access the complete guide here.

When we were building out our agenda for our real estate conference, Rewired, we wanted to be intentional. We wanted to design a day where people from across the country could come together to be both inspired and given practical advice on how to influence change in their organization.

That's why we're thrilled to announce that Guaranteed Rate Chief Operating Officer, Nikolaos Athanasiou, will be headlining Rewired in Miami this November. 

You’ve been to big real estate conferences before, but here’s the problem: nothing changes. Similar speakers, similar topics, and the same events at night. We reimagined the entire conference experience, bringing the brightest minds in real estate to Miami for a one-day event in November.

No gimmicks. No fluff. Rewired features sessions of aspiration, featuring speakers from Guaranteed Rate,  Opendoor, Redfin, Thrive Mortgage, Fannie Mae, Westcor, and elsewhere who will explain how to use real estate technology in your organization.

We want to make it easy for your boss to say “Yes” when you approach them about attending Rewired. Here are five easy steps you can use to convince your boss to send you to Rewired.

Buying a home can be one of the most exciting times in a person’s life. Many believe it’s the epitome of the American Dream. But, it's also one of the most stressful times in a person’s life. And, buyers have seemingly unlimited choices for a mortgage lender so the competition to win new business is fierce for lenders. 

That's why we're proud to announce our latest eBook: 3 Secrets to Running Your Business Like the Top Mortgage Lenders. In this guide, we’ll explore the growing roles of customer service, technology, and brand development in creating the market leaders of today, and lessons you can learn from some of the most successful lenders in the space.

Remote online notarization is helping people plan for their future, buy homes from their couch, and replace lost or stolen passports in a fraction of the time. Connecting with a notary via your phone or computer has not only made the notarization process easier, but more accessible. Its adoption is one of the fastest enactments of public policy in our country’s history, shaping how technology can better support life’s biggest moments.

More than half the world’s population is now online, and as we look for simpler, more convenient solutions to everyday issues, we’ll move our most sensitive information online – if we haven’t already.

This is a great concern for many in the real estate space, where thieves have used this information to steal the down payments – often the life savings – of thousands of prospective homeowners.

Fraud is becoming more common as Internet scams become more creative and complex. Here are 50 statistics that show the threat of real estate fraud in 2019.

Wire fraud and phishing scams are growing issues in the real estate space. The FBI’s Internet Crime Complaint Center (IC3) reports an 1100% increase in Business Email Compromise scams: financial fraud that targets wire transfers by both businesses and individuals.

Unlike most Internet scams, there are several vulnerable targets in a single mortgage transaction – buyers, sellers, real estate agents, attorneys, mortgage lenders, title companies, notaries. Here is how one title agency, Community Title Network, uses remote online notarization to identify real estate fraud.

Real estate fraud is on the rise. As an industry, it’s on us to combat these growing threats head-on to ensure the integrity of online real estate transactions.

That's why we're proud to announce our latest eBook: 3 Easy Ways to Identify Real Estate Fraud. This free guide uses the latest research and real-life anecdotes to highlight the growing complexities of fraud, the clues that may hint at a fraudulent transaction, and the business processes you can adopt to stop fraud in its tracks.

Below is an excerpt from 3 Easy Ways to Identify Real Estate Fraud. You may access the complete guide here.

Nearly half the country has adopted remote online notarization (RON), embracing technology that makes the notarial act safer, simpler, and more convenient.

With RON, trillion-dollar industries from auto insurance to wealth management are digitizing their businesses for the first time. In response to the nationwide support and to provide a resource for those looking to learn more about RON, we have built a Slideshare presentation that explains this emerging technology.

Here are three key things you’ll learn.