10 Inspiring Quotes from Leading Mortgage Experts
Digital innovation and adoption are revolutionizing almost every aspect of the mortgage process. Technology is changing how mortgage professionals think, how they communicate, and how they conduct business - if it hasn't already.
Here are 10 inspiring quotes from leading mortgage experts who are driving the industry forward.
“True automation can’t just be an IT project. All business leaders need to buy in.”
-- Maria N. Fregosi, Chief Capital Markets Officer, Home Point Financial Corporation
"We need process innovation, we need systems innovation, but most of all, we need people innovation, because it’s the diversity of people that brings diversity of ideas."
-- Christopher M. George, 2018 MBA Chairman-Elect, Founder, President and CEO, CMG Financial
"No one [technology] company or two companies can make a dent overnight. It takes courageous leadership with a commitment to investment over a long period of time, and you just chip away at it."
-- Anthony Hsieh, Founder and Chief Executive Officer, loanDepot.com LLC
"The answer is digital, digital, digital. We’re undergoing a revolution. You’re not going to recognize the financial services in 10 years."
-- Donald Layton, Chief Executive Officer, Freddie Mac
“[Consumers] believe that they need to be treated in a way that is transparent and mobile. We really need to solve for that, and I don’t believe we solve for that using robots to automate something that’s been done for 20, 30, 40 years.”
-- Dominick Marchetti, Chief Technology Officer, loanDepot.com LLC
"In the last 10 years, what we’ve seen is that the affordability of housing - whether that’s housing people own or housing people rent - has declined significantly. This is the real crisis of housing."
-- Timothy J. Mayopoulos, Chief Executive Officer, Fannie Mae
"I think the myth of the 8-day close is definitely doable. It’s doable with today’s technology. It just takes the focus and dedication to get there.”
-- Bill Packer, Executive Vice President and CIO, Chief Operating Officer, American Financial Resources, Inc.
"Online notarization is bringing a long, costly process into the 21st century. Customer experience is more important to our industry than ever before, and online notarization gives borrowers the flexibility and freedom they've come to expect in other facets of their lives."
-- Jennifer Parker, General Manager of Digital Mortgage, Notarize
"People are very comfortable doing what they’re comfortable with right up until they’re not. Some people do the whole [mortgage process online]. Some people only answering a couple questions and that’s all they feel comfortable with.”
-- John Schleck, Centralized and Online Consumer Lending, Bank of America
"Lenders of all sizes can leverage data, but it starts with the ability to understand what data you actually have. A lot of smaller lenders don’t realize they have a pretty robust amount of data."
-- Joseph Tyrrell, Executive Vice President, Corporate Strategy, Ellie Mae, Inc.